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Topic - Human Errors

Page history last edited by Dr. Ron Eaglin 6 years, 10 months ago

 Human Errors

 

Objectives

 

  • Explain why designers should not blame users for errors.
  • Describe types of errors, slips, and mistakes.
  • Describe the various types of slips.
  • Describe how to design to minimize errors
  • Define and provide examples of these types of slips
    • Capture errors,
    • mode errors, description errors,
    • data-driven errors,
    • associative-activation errors,
    • loss of activation errors
  • Describe these forcing functions
    • Gag,
    • warn,
    • do nothing,
    • do what I mean,
    • Let’s talk about it,
    • teach me. 

 

Summary

 

This lecture covers the basic types of human errors in User Interface Design and some of the ways of preventing and handling these errors.

 

Human Errors.pptx

 

Video 

 

 

Reference Materials

 

Slips vs Mistakes - https://www.interaction-design.org/literature/book/the-glossary-of-human-computer-interaction/human-error-slips-and-mistakes 

 

Forcing Function - https://www.interaction-design.org/literature/book/the-glossary-of-human-computer-interaction/forcing-functions

 

Types of Errors -

 

 

Additional Information

 

 

 

All Course Lectures

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